How do the programme event timeslots work for Friends?

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Orkney Friends can buy tickets for one event per programme timeslot. If you buy tickets for 7.30pm on Friday night, you can’t also book tickets for another event at the same time. Our ticket system won’t let you put conflicting events in your basket. Please bear this in mind when planning what you’d like to… Read more »

Is there a waiting list for sold out events?

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We don’t offer a waiting list as all our tickets are non-refundable. Individual ticketholders can resell any tickets they’re unable to use. We can’t facilitate this between different groups of customers. However, during the festival people will list tickets for sale on our noticeboard. Visit it in Stromness Ferry Terminal to see if anyone is selling… Read more »

I no longer need my tickets. What should I do?

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All our tickets are non-refundable, but you’re able to resell your tickets at your own discretion. We’re unable to do on your behalf either in advance of or during the festival. This includes at the doors of events if you have a last minute change of plans. Bear in mind that our team of volunteers… Read more »

I’ve made a mistake with my order. Can I return my tickets?

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All our tickets are non-refundable as outlined in our terms and conditions. Take care to only order tickets you actually need as we can’t offer you a refund for anything bought by mistake. However, you can visit our noticeboard in Stromness Ferry Terminal during the festival to list any you have for sale. Other customers… Read more »

How will the ticket scanning work at each event?

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Our digital tickets work in a similar approach to larger companies like Ticketmaster. When you arrive, take out your ticket, either as a digital or printed copy. It’ll have a barcode on it, which one of our friendly volunteers will scan to allow you entry into the event.

Is using digital tickets secure?

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Emailing digital tickets to you is secure, efficient and direct. You must look after your tickets in the run up to the festival, just like a paper copy. Don’t share your tickets with anyone who you aren’t planning to attend the event with. If someone gets a copy and uses it at the door of… Read more »

Why have you moved to digital tickets?

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We’re working hard to reduce the environmental impact of the festival. Oe way we can do that is by reducing the number of tickets we print each year. Sending the tickets to you is also a much more efficient process. You receive your tickets within minutes of placing an order. It also reduces the amount… Read more »

Can I gain access to an event without a ticket?

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We understand that sometimes unexpected things happen and tickets get mislaid. However, we can’t allow anyone to enter a venue without tickets, so please don’t ask us to. If you need any help with your tickets contact us on tickets@orkneyfolkfestival.com.

I don’t have a mobile device. How will I access my tickets?

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You can download and save an A4 PDF version of your tickets, which you can then print off. If you don’t have a printer, there are local businesses who can help you. Sinclair Office Supplies  is in Stromness and Kirkwall and Orkney Office Supplies is in Kirkwall.

How will I receive my tickets?

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You’ll receive an email containing a link to your digital tickets once you’ve paid for your order. You can either download them and print a PDF, or save them to your Apple or Google Wallet. Make sure you take care of saving or printing your tickets well in advance of attending event(s). We can’t allow… Read more »

I’m an Orkney Friend. Can I share my ticket allowance with other Friends so we can book seats together?

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If you’d like to complete a group booking you should buy one of our larger Orkney Friends membership levels. Orkney Friends is available for groups of up to two, four, six, eight or ten adults. Each membership can also buy unlimited children’s tickets. Please think about how many tickets you’ll want to buy for your… Read more »

How many tickets can I buy in the Orkney Friends pre-sale?

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Orkney Friends can buy tickets for the number of adults in their membership level, plus children’s tickets. However, Orkney Friends can buy tickets for one event per programme timeslot. If you buy tickets for 7.30pm on Friday night, you can’t also book tickets for another event at the same time.

When can I buy tickets?

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Tickets go on general release on Wednesday 27 March 2024. The Orkney Friends pre-sale will start on Saturday 23 March 2024.